Hand Painted Ceramic Tea Mugs

Exquisite Hand Painted Ceramic Tea Mugs

Looking for a touch of artistry and charm in your tea time? Our Exquisite Hand Painted Ceramic Tea Mugs are the perfect addition to your collection. Each mug is a unique piece of art, designed to elevate your tea-drinking experience with their vibrant and intricate designs.

• Artistic Design: Hand-painted with intricate designs, each mug is a unique piece of art that adds a personal touch to your tea time.

• High-Quality Ceramic: Made from premium ceramic material, these mugs are durable and built to last, ensuring a long-lasting addition to your collection.

• Perfect Size: Designed for the perfect tea-drinking experience, these mugs have an ideal capacity that fits comfortably in your hand.

• Vibrant Colors: Featuring a variety of vibrant colors and patterns, these mugs bring a burst of creativity and joy to your daily routine.

• Comfortable Handle: The ergonomic handle design provides a comfortable grip, making it easy to enjoy your tea or coffee.

• Dishwasher Safe: Easy to clean and maintain, these mugs are dishwasher safe, ensuring hassle-free maintenance.

• Great for Gifting: An excellent gift choice for tea lovers, art enthusiasts, and anyone who appreciates unique and beautiful homeware.

• Versatile Use: Perfect for tea, coffee, hot chocolate, or any other beverage, these mugs are versatile and suitable for any occasion.

Enhance your tea time with the Exquisite Hand Painted Ceramic Tea Mugs. Their unique and artistic designs will add a touch of elegance and charm to your daily routine, making every sip a delightful experience.

Shipping Policy

For a seamless shopping experience at Auraveia.com.

1. Shipping Destinations

We ship within the UK and internationally to Europe, USA, Canada, and more. Contact customersupport@auraveia.com if your country is not listed at checkout.

2. Processing Times

Orders are processed within 1-3 business days (3-5 during peak periods).

3. Shipping Methods & Delivery Times

• Standard: UK (3-5 days), International (7-15 days)
• Express: UK (1-2 days), International (3-7 days)

Delivery times may vary due to customs or weather delays.

4. Shipping Fees

Calculated at checkout based on location and weight. Free standard shipping on orders over £100.

5. Order Tracking

Tracking details will be emailed upon dispatch. Check spam or contact customersupport@auraveia.com if not received.

6. Customs, Duties & Taxes

International buyers are responsible for customs duties and taxes.

7. Lost or Delayed Shipments

Contact us for assistance if your order is delayed or lost.

8. Damaged Shipments

Report damages within 48 hours with photos for a refund or replacement.

9. Incorrect Shipping Address

Ensure address accuracy. Contact us immediately for corrections.

10. Cancellation Policy

Orders can be canceled within 12 hours of placement.

Return Policy

For a seamless shopping experience at Auraveia.com.

Eligibility for Returns

Return items within 7 days if they are:

• Damaged during transit
• Defective or malfunctioning
• Incorrect item received

The product must be unused, in original packaging, and with proof of purchase.

Non-Returnable Items

• Used or altered products
• Final sale or non-returnable items
• Gift cards and promotional items
• Returns after 7 days

How to Initiate a Return

1. Contact us at customersupport@auraveia.com with "Return Request - Order #XXXX".

2. Receive Return Authorization (RA) number and return instructions.

3. Ship the item back with the RA number. Return shipping costs apply unless defective or error on our part.

4. After inspection, refunds will be processed within 3 - 5 business days.

Exchanges

For exchanges, follow the return process and specify in your email.

Refunds

Refunds will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to our error.

Late or Missing Refunds

If you haven’t received your refund, check with your bank or contact customersupport@auraveia.com.

Additional Notes

• International returns require customer-paid return shipping unless defective or our error.
• Promotional returns may adjust refund amounts.
• We reserve the right to refuse returns not meeting policy criteria.