3D Gradient Love Couple Mug

Elevate Your Drinkware: 3D Gradient Love Couple Mug

Looking to add a touch of elegance and personality to your drinkware collection? The 3D Gradient Love Couple Mug is the perfect solution to enhance your coffee or tea time with style. Crafted from high-quality, food-grade glass, this mug boasts a stunning gradient design that creates a charming and unique look, making it an ideal addition to any kitchen or office.

• High-Quality Material: Made from FDA/LFGB/DGCCRF food-grade glass, ensuring safety and durability.

• Elegant Gradient Design: The beautiful gradient color in Pink or Blue adds a touch of sophistication to your drinkware collection.

• Comfortable Handgrip: Designed with a handgrip shape, this mug offers a comfortable and secure hold.

• Certified Safe: Features multiple certifications, including CE/EU, CIQ, EEC, and LFGB, guaranteeing high standards of quality and safety.

• Eco-Friendly Choice: Made with eco-friendly materials, promoting a sustainable and responsible lifestyle.

• Versatile Use: Perfect for enjoying coffee, tea, milk, juice, and more, whether at home, in the office, or at an afternoon tea party.

• Easy Maintenance: The mug is stocked and ready for quick and easy cleaning.

• Perfect Gift: An ideal gift for couples, friends, and family, adding a touch of love and elegance to their daily routine.

Elevate your drinkware collection with the 3D Gradient Love Couple Mug and enjoy a blend of style, comfort, and eco-friendliness. Whether it's for your daily coffee or a special afternoon tea, this mug ensures a delightful drinking experience.

Shipping Policy

For a seamless shopping experience at Auraveia.com.

1. Shipping Destinations

We ship within the UK and internationally to Europe, USA, Canada, and more. Contact customersupport@auraveia.com if your country is not listed at checkout.

2. Processing Times

Orders are processed within 1-3 business days (3-5 during peak periods).

3. Shipping Methods & Delivery Times

• Standard: UK (3-5 days), International (7-15 days)
• Express: UK (1-2 days), International (3-7 days)

Delivery times may vary due to customs or weather delays.

4. Shipping Fees

Calculated at checkout based on location and weight. Free standard shipping on orders over £100.

5. Order Tracking

Tracking details will be emailed upon dispatch. Check spam or contact customersupport@auraveia.com if not received.

6. Customs, Duties & Taxes

International buyers are responsible for customs duties and taxes.

7. Lost or Delayed Shipments

Contact us for assistance if your order is delayed or lost.

8. Damaged Shipments

Report damages within 48 hours with photos for a refund or replacement.

9. Incorrect Shipping Address

Ensure address accuracy. Contact us immediately for corrections.

10. Cancellation Policy

Orders can be canceled within 12 hours of placement.

Return Policy

For a seamless shopping experience at Auraveia.com.

Eligibility for Returns

Return items within 7 days if they are:

• Damaged during transit
• Defective or malfunctioning
• Incorrect item received

The product must be unused, in original packaging, and with proof of purchase.

Non-Returnable Items

• Used or altered products
• Final sale or non-returnable items
• Gift cards and promotional items
• Returns after 7 days

How to Initiate a Return

1. Contact us at customersupport@auraveia.com with "Return Request - Order #XXXX".

2. Receive Return Authorization (RA) number and return instructions.

3. Ship the item back with the RA number. Return shipping costs apply unless defective or error on our part.

4. After inspection, refunds will be processed within 3 - 5 business days.

Exchanges

For exchanges, follow the return process and specify in your email.

Refunds

Refunds will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to our error.

Late or Missing Refunds

If you haven’t received your refund, check with your bank or contact customersupport@auraveia.com.

Additional Notes

• International returns require customer-paid return shipping unless defective or our error.
• Promotional returns may adjust refund amounts.
• We reserve the right to refuse returns not meeting policy criteria.