customersupport@auraveia.com
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Love it or return it - Enjoy free Exchanges and Returns within 7 days. Shop with confidence!
The Insulated Lunch Bag with Strap is designed to keep your meals fresh and at the perfect temperature all day long. Crafted from durable Oxford cloth, this lunch bag offers both practicality and style, making it ideal for students, professionals, and anyone on the go. With its convenient shoulder strap and insulated interior, it’s perfect for carrying lunch, snacks, or drinks while maintaining freshness and comfort.
The Insulated Lunch Bag with Strap is the ultimate solution for anyone looking to carry their meals in style and comfort. Its durable Oxford cloth, insulated interior, and easy-carry design make it the perfect lunch companion for school, work, or on-the-go. Stay organized, keep your food fresh, and enjoy the convenience of this practical and eco-friendly lunch bag every day.
For a seamless shopping experience at Auraveia.com.
We ship within the UK and internationally to Europe, USA, Canada, and more. Contact customersupport@auraveia.com if your country is not listed at checkout.
Orders are processed within 1-3 business days (3-5 during peak periods).
Delivery times may vary due to customs or weather delays.
Calculated at checkout based on location and weight. Free standard shipping on orders over £100.
Tracking details will be emailed upon dispatch. Check spam or contact customersupport@auraveia.com if not received.
International buyers are responsible for customs duties and taxes.
Contact us for assistance if your order is delayed or lost.
Report damages within 48 hours with photos for a refund or replacement.
Ensure address accuracy. Contact us immediately for corrections.
Orders can be canceled within 12 hours of placement.
For a seamless shopping experience at Auraveia.com.
Return items within 21 days if they are:
The product must be unused, in original packaging, and with proof of purchase.
1. Contact us at customersupport@auraveia.com with "Return Request - Order #XXXX".
2. Receive Return Authorization (RA) number and return instructions.
3. Ship the item back with the RA number. Return shipping costs apply unless defective or error on our part.
4. After inspection, refunds will be processed within 5-7 business days.
For exchanges, follow the return process and specify in your email.
Refunds will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to our error.
If you haven’t received your refund, check with your bank or contact customersupport@auraveia.com.
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