Ceramic Christmas Cartoon Mug

Ceramic Christmas Cartoon Mug: Holiday Cheer and Fun

Looking for the perfect festive mug to brighten up your holiday season? The Ceramic Christmas Cartoon Mug is a delightful way to enjoy your favorite beverages during Christmas. With its charming Santa and elk design, this mug adds a touch of joy and warmth to your celebrations.

• Festive Design: Features a charming Santa and cute elk design, perfect for spreading holiday cheer.
• Durable Material: Made from high-quality ceramic, ensuring long-lasting elegance for your Christmas table.
• Compact Size: With a capacity of 150ML, ideal for coffee, tea, milk, or hot cocoa during the festive season.
• Perfect for Breakfast: Start your day with joy using this mug for your favorite morning beverages.
• Kid-Friendly Style: Playful cartoon design makes it a hit with kids, adding fun to any household.
• Ideal for Gifting: Thoughtful and adorable gift for friends, family, or coworkers.
• Easy to Clean: Smooth ceramic surface ensures quick and hassle-free cleaning.
• Versatile Use: Suitable for home, office, or as a decorative piece to enhance your holiday setup.

Celebrate the season with the Ceramic Christmas Cartoon Mug—a charming addition to your festive drinkware!

Shipping Policy

For a seamless shopping experience at Auraveia.com.

1. Shipping Destinations

We ship within the UK and internationally to Europe, USA, Canada, and more. Contact customersupport@auraveia.com if your country is not listed at checkout.

2. Processing Times

Orders are processed within 1-3 business days (3-5 during peak periods).

3. Shipping Methods & Delivery Times

• Standard: UK (3-5 days), International (7-15 days)
• Express: UK (1-2 days), International (3-7 days)

Delivery times may vary due to customs or weather delays.

4. Shipping Fees

Calculated at checkout based on location and weight. Free standard shipping on orders over £100.

5. Order Tracking

Tracking details will be emailed upon dispatch. Check spam or contact customersupport@auraveia.com if not received.

6. Customs, Duties & Taxes

International buyers are responsible for customs duties and taxes.

7. Lost or Delayed Shipments

Contact us for assistance if your order is delayed or lost.

8. Damaged Shipments

Report damages within 48 hours with photos for a refund or replacement.

9. Incorrect Shipping Address

Ensure address accuracy. Contact us immediately for corrections.

10. Cancellation Policy

Orders can be canceled within 12 hours of placement.

Return Policy

For a seamless shopping experience at Auraveia.com.

Eligibility for Returns

Return items within 21 days if they are:

• Damaged during transit
• Defective or malfunctioning
• Incorrect item received

The product must be unused, in original packaging, and with proof of purchase.

Non-Returnable Items

• Used or altered products
• Final sale or non-returnable items
• Gift cards and promotional items
• Returns after 21 days

How to Initiate a Return

1. Contact us at customersupport@auraveia.com with "Return Request - Order #XXXX".

2. Receive Return Authorization (RA) number and return instructions.

3. Ship the item back with the RA number. Return shipping costs apply unless defective or error on our part.

4. After inspection, refunds will be processed within 5-7 business days.

Exchanges

For exchanges, follow the return process and specify in your email.

Refunds

Refunds will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to our error.

Late or Missing Refunds

If you haven’t received your refund, check with your bank or contact customersupport@auraveia.com.

Additional Notes

• International returns require customer-paid return shipping unless defective or our error.
• Promotional returns may adjust refund amounts.
• We reserve the right to refuse returns not meeting policy criteria.