Insulated Stainless Steel Gold Mug

Experience Elegance with the Insulated Stainless Steel Gold Mug

Elevate your drinkware with the Insulated Stainless Steel Gold Mug. Ideal for those who cherish elegance and functionality, this stunning mug transforms any occasion into a special one and your coffee & tea time more amazing.

• Stylish Elegance: The Insulated Stainless Steel Gold Mug not only holds beverages but also enhances any setting with its sleek stainless steel design, exuding sophistication and style.

• Unmatched Durability: Made from premium stainless steel, this mug is incredibly durable and resistant to shattering, making it perfect for both indoor and outdoor events.

• Easy Maintenance: Designed for convenience, this mug is easy to clean and resistant to corrosion, ensuring long-lasting beauty and functionality.

• Versatile Use: Suitable for a wide range of beverages, from cocktails to hot drinks, this chic mug complements both casual and formal settings seamlessly.

• Elegant Collection: Adds a touch of luxury to your drinkware collection, making every drink feel special and appreciated.

• Perfect for Events: Ideal for weddings, parties, and gatherings, this mug's sophisticated design will impress guests and make lasting memories.

• Eco-Friendly Choice: Reusable and sustainable, this mug reduces waste and supports an eco-conscious lifestyle.

• Ideal Gift: A perfect gift for loved ones, combining luxury, durability, and practicality in a stunning design.

Enhance your drinkware collection with the Insulated Stainless Steel Gold Mug. Whether you're savoring a quiet moment at home or entertaining guests, this mug seamlessly blends style and functionality, making every sip a luxurious experience.

Shipping Policy

For a seamless shopping experience at Auraveia.com.

1. Shipping Destinations

We ship within the UK and internationally to Europe, USA, Canada, and more. Contact customersupport@auraveia.com if your country is not listed at checkout.

2. Processing Times

Orders are processed within 1-3 business days (3-5 during peak periods).

3. Shipping Methods & Delivery Times

• Standard: UK (3-5 days), International (7-15 days)
• Express: UK (1-2 days), International (3-7 days)

Delivery times may vary due to customs or weather delays.

4. Shipping Fees

Calculated at checkout based on location and weight. Free standard shipping on orders over £100.

5. Order Tracking

Tracking details will be emailed upon dispatch. Check spam or contact customersupport@auraveia.com if not received.

6. Customs, Duties & Taxes

International buyers are responsible for customs duties and taxes.

7. Lost or Delayed Shipments

Contact us for assistance if your order is delayed or lost.

8. Damaged Shipments

Report damages within 48 hours with photos for a refund or replacement.

9. Incorrect Shipping Address

Ensure address accuracy. Contact us immediately for corrections.

10. Cancellation Policy

Orders can be canceled within 12 hours of placement.

Return Policy

For a seamless shopping experience at Auraveia.com.

Eligibility for Returns

Return items within 7 days if they are:

• Damaged during transit
• Defective or malfunctioning
• Incorrect item received

The product must be unused, in original packaging, and with proof of purchase.

Non-Returnable Items

• Used or altered products
• Final sale or non-returnable items
• Gift cards and promotional items
• Returns after 7 days

How to Initiate a Return

1. Contact us at customersupport@auraveia.com with "Return Request - Order #XXXX".

2. Receive Return Authorization (RA) number and return instructions.

3. Ship the item back with the RA number. Return shipping costs apply unless defective or error on our part.

4. After inspection, refunds will be processed within 3 - 5 business days.

Exchanges

For exchanges, follow the return process and specify in your email.

Refunds

Refunds will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to our error.

Late or Missing Refunds

If you haven’t received your refund, check with your bank or contact customersupport@auraveia.com.

Additional Notes

• International returns require customer-paid return shipping unless defective or our error.
• Promotional returns may adjust refund amounts.
• We reserve the right to refuse returns not meeting policy criteria.