Japanese Stoneware Coffee Mug

Elevate Your Drinkware with the Japanese Stoneware Coffee Mug

Looking for a stylish and durable coffee mug for your kitchen or café? The Japanese Stoneware Coffee Mug offers the perfect blend of function and design. Here’s why it’s the ideal choice for your drinkware collection:

Features:

• Authentic Japanese Stoneware: Made from high-quality stoneware, this mug offers durability and a unique handcrafted look.

• Elegant Gradient Design: The simple gradient style of the mug adds sophistication to any table setting, making it perfect for both casual and formal occasions.

• Generous Capacity: With its large size, this mug holds plenty of your favorite beverage, whether it's coffee, tea, or even water.

• Versatile Use: Ideal for restaurants, cafés, or home kitchens, this mug suits a variety of drink options, from morning coffee to afternoon tea.

• Heat Retention: Stoneware helps maintain the temperature of your beverage for longer, ensuring a warm, satisfying drink from start to finish.

• Ergonomic Handle: The comfortable handle is designed for easy gripping, providing a pleasant drinking experience every time.

• Stylish Drinkware: This mug is not only functional but adds an artistic touch to your kitchen or café, enhancing the overall aesthetic.

• Easy to Clean: The smooth surface of the stoneware makes cleaning a breeze, saving you time and effort after each use.

Bring a touch of Japanese craftsmanship to your kitchen or café with the Japanese Stoneware Coffee Mug. Combining style, practicality, and durability, it’s a perfect addition to any drinkware collection, ensuring every sip is enjoyed in elegance.

Shipping Policy

For a seamless shopping experience at Auraveia.com.

1. Shipping Destinations

We ship within the UK and internationally to Europe, USA, Canada, and more. Contact customersupport@auraveia.com if your country is not listed at checkout.

2. Processing Times

Orders are processed within 1-3 business days (3-5 during peak periods).

3. Shipping Methods & Delivery Times

• Standard: UK (3-5 days), International (7-15 days)
• Express: UK (1-2 days), International (3-7 days)

Delivery times may vary due to customs or weather delays.

4. Shipping Fees

Calculated at checkout based on location and weight. Free standard shipping on orders over £100.

5. Order Tracking

Tracking details will be emailed upon dispatch. Check spam or contact customersupport@auraveia.com if not received.

6. Customs, Duties & Taxes

International buyers are responsible for customs duties and taxes.

7. Lost or Delayed Shipments

Contact us for assistance if your order is delayed or lost.

8. Damaged Shipments

Report damages within 48 hours with photos for a refund or replacement.

9. Incorrect Shipping Address

Ensure address accuracy. Contact us immediately for corrections.

10. Cancellation Policy

Orders can be canceled within 12 hours of placement.

Return Policy

For a seamless shopping experience at Auraveia.com.

Eligibility for Returns

Return items within 21 days if they are:

• Damaged during transit
• Defective or malfunctioning
• Incorrect item received

The product must be unused, in original packaging, and with proof of purchase.

Non-Returnable Items

• Used or altered products
• Final sale or non-returnable items
• Gift cards and promotional items
• Returns after 21 days

How to Initiate a Return

1. Contact us at customersupport@auraveia.com with "Return Request - Order #XXXX".

2. Receive Return Authorization (RA) number and return instructions.

3. Ship the item back with the RA number. Return shipping costs apply unless defective or error on our part.

4. After inspection, refunds will be processed within 5-7 business days.

Exchanges

For exchanges, follow the return process and specify in your email.

Refunds

Refunds will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to our error.

Late or Missing Refunds

If you haven’t received your refund, check with your bank or contact customersupport@auraveia.com.

Additional Notes

• International returns require customer-paid return shipping unless defective or our error.
• Promotional returns may adjust refund amounts.
• We reserve the right to refuse returns not meeting policy criteria.