customersupport@auraveia.com
YOUR SATISFACTION IS OUR PRIORITY
Love it or return it - Enjoy free Exchanges and Returns within 7 days. Shop with confidence!
Looking for the perfect outdoor lighting that combines beauty, durability, and eco-friendliness?
Discover the Ortiny Upgraded Waterproof Solar Lanterns, designed to enhance your outdoor spaces with a warm and decorative glow. These stylish and energy-efficient solar lanterns are perfect for gardens, patios, pathways, and more.
Upgrade your outdoor lighting with the Ortiny Upgraded Waterproof Solar Lanterns—a perfect blend of style, functionality, and sustainability!
For a seamless shopping experience at Auraveia.com.
We ship within the UK and internationally to Europe, USA, Canada, and more. Contact customersupport@auraveia.com if your country is not listed at checkout.
Orders are processed within 1-3 business days (3-5 during peak periods).
Delivery times may vary due to customs or weather delays.
Calculated at checkout based on location and weight. Free standard shipping on orders over £100.
Tracking details will be emailed upon dispatch. Check spam or contact customersupport@auraveia.com if not received.
International buyers are responsible for customs duties and taxes.
Contact us for assistance if your order is delayed or lost.
Report damages within 48 hours with photos for a refund or replacement.
Ensure address accuracy. Contact us immediately for corrections.
Orders can be canceled within 12 hours of placement.
For a seamless shopping experience at Auraveia.com.
Return items within 21 days if they are:
The product must be unused, in original packaging, and with proof of purchase.
1. Contact us at customersupport@auraveia.com with "Return Request - Order #XXXX".
2. Receive Return Authorization (RA) number and return instructions.
3. Ship the item back with the RA number. Return shipping costs apply unless defective or error on our part.
4. After inspection, refunds will be processed within 5-7 business days.
For exchanges, follow the return process and specify in your email.
Refunds will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to our error.
If you haven’t received your refund, check with your bank or contact customersupport@auraveia.com.
Thanks for subscribing!
This email has been registered!
Product | SKU | Description | Collection | Availability | Product type | Other details |
---|