Pumpkin Ceramic Thermos Cup

Looking for a unique cup to enjoy your favorite beverages? The Pumpkin Creative Water Cup Ceramic Thermos Cup with Lid offers both functionality and style.

Creative Pumpkin Design: The Pumpkin Creative Water Cup Ceramic Thermos Cup with Lid features an adorable pumpkin shape, making it a fun addition to your drinkware collection.

Thermal Insulation: Designed to keep your drinks at the perfect temperature, this cup helps retain heat, making it ideal for coffee, milk, or oatmeal.

Heat-Proof Lid: The included lid helps prevent spills and maintains your drink's temperature for longer, keeping your beverage warm and safe.

Exquisite Craftsmanship: Made from high-quality ceramic, this thermos cup has a sleek and refined look, perfect for a cozy breakfast or a thoughtful gift.

Perfect for Oatmeal: The Pumpkin Creative Water Cup Ceramic Thermos Cup with Lid is great for enjoying warm oatmeal, keeping it at a comfortable temperature.

Safe and Durable: Ceramic construction ensures durability and heat insulation, protecting your hands from burns while keeping your drink at the right temperature.

Versatile Use: Ideal for milk, coffee, tea, or any hot beverage, this cup is perfect for both home and office use.

Easy to Clean: The smooth ceramic surface makes cleaning a breeze, maintaining its charm for everyday use.

Enjoy your beverages in style with the Pumpkin Creative Water Cup Ceramic Thermos Cup with Lid—a functional and creative addition to your kitchen or office!

Shipping Policy

For a seamless shopping experience at Auraveia.com.

1. Shipping Destinations

We ship within the UK and internationally to Europe, USA, Canada, and more. Contact customersupport@auraveia.com if your country is not listed at checkout.

2. Processing Times

Orders are processed within 1-3 business days (3-5 during peak periods).

3. Shipping Methods & Delivery Times

• Standard: UK (3-5 days), International (7-15 days)
• Express: UK (1-2 days), International (3-7 days)

Delivery times may vary due to customs or weather delays.

4. Shipping Fees

Calculated at checkout based on location and weight. Free standard shipping on orders over £100.

5. Order Tracking

Tracking details will be emailed upon dispatch. Check spam or contact customersupport@auraveia.com if not received.

6. Customs, Duties & Taxes

International buyers are responsible for customs duties and taxes.

7. Lost or Delayed Shipments

Contact us for assistance if your order is delayed or lost.

8. Damaged Shipments

Report damages within 48 hours with photos for a refund or replacement.

9. Incorrect Shipping Address

Ensure address accuracy. Contact us immediately for corrections.

10. Cancellation Policy

Orders can be canceled within 12 hours of placement.

Return Policy

For a seamless shopping experience at Auraveia.com.

Eligibility for Returns

Return items within 7 days if they are:

• Damaged during transit
• Defective or malfunctioning
• Incorrect item received

The product must be unused, in original packaging, and with proof of purchase.

Non-Returnable Items

• Used or altered products
• Final sale or non-returnable items
• Gift cards and promotional items
• Returns after 7 days

How to Initiate a Return

1. Contact us at customersupport@auraveia.com with "Return Request - Order #XXXX".

2. Receive Return Authorization (RA) number and return instructions.

3. Ship the item back with the RA number. Return shipping costs apply unless defective or error on our part.

4. After inspection, refunds will be processed within 3 - 5 business days.

Exchanges

For exchanges, follow the return process and specify in your email.

Refunds

Refunds will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to our error.

Late or Missing Refunds

If you haven’t received your refund, check with your bank or contact customersupport@auraveia.com.

Additional Notes

• International returns require customer-paid return shipping unless defective or our error.
• Promotional returns may adjust refund amounts.
• We reserve the right to refuse returns not meeting policy criteria.