Retro Ceramic Mug With Lid

Elevate your daily beverage experience with the Retro Ceramic Mug With Lid. Crafted from high-quality porcelain, this traditional-style mug offers a perfect blend of vintage charm and functional design. Ideal for enjoying coffee, tea, juice, or milk, this eco-friendly mug adds a touch of personality to your home or office. Whether as a thoughtful gift or a new addition to your drinkware collection, this mug is sure to impress.

• Vintage Design: Features a retro, traditional style that adds elegance and character to your drinkware collection.
• High-Quality Ceramic: Made from premium porcelain, ensuring durability and long-lasting use for everyday beverages.
• Eco-Friendly: Crafted with eco-conscious materials, this mug supports sustainable living while offering superior quality.
• Perfect Capacity: Ideal size for enjoying your favorite hot or cold drinks, such as coffee, tea, juice, or milk.
• Comfortable Handle: Designed with a hand-grip, ensuring a comfortable, secure hold for everyday use.
• Versatile Use: Perfect for home, office, or as a stylish addition to any kitchen or coffee bar.
• Great Gift Idea: Makes a unique and thoughtful gift for tea or coffee lovers, housewarmings, or special occasions.

The Retro Ceramic Mug With Lid is the perfect blend of tradition and modern style, making it a must-have for your drinkware collection. Whether you’re sipping coffee in the morning or enjoying tea in the afternoon, this mug’s timeless design and eco-friendly features make it the ideal companion for any beverage.

Shipping Policy

For a seamless shopping experience at Auraveia.com.

1. Shipping Destinations

We ship within the UK and internationally to Europe, USA, Canada, and more. Contact customersupport@auraveia.com if your country is not listed at checkout.

2. Processing Times

Orders are processed within 1-3 business days (3-5 during peak periods).

3. Shipping Methods & Delivery Times

• Standard: UK (3-5 days), International (7-15 days)
• Express: UK (1-2 days), International (3-7 days)

Delivery times may vary due to customs or weather delays.

4. Shipping Fees

Calculated at checkout based on location and weight. Free standard shipping on orders over £100.

5. Order Tracking

Tracking details will be emailed upon dispatch. Check spam or contact customersupport@auraveia.com if not received.

6. Customs, Duties & Taxes

International buyers are responsible for customs duties and taxes.

7. Lost or Delayed Shipments

Contact us for assistance if your order is delayed or lost.

8. Damaged Shipments

Report damages within 48 hours with photos for a refund or replacement.

9. Incorrect Shipping Address

Ensure address accuracy. Contact us immediately for corrections.

10. Cancellation Policy

Orders can be canceled within 12 hours of placement.

Return Policy

For a seamless shopping experience at Auraveia.com.

Eligibility for Returns

Return items within 21 days if they are:

• Damaged during transit
• Defective or malfunctioning
• Incorrect item received

The product must be unused, in original packaging, and with proof of purchase.

Non-Returnable Items

• Used or altered products
• Final sale or non-returnable items
• Gift cards and promotional items
• Returns after 21 days

How to Initiate a Return

1. Contact us at customersupport@auraveia.com with "Return Request - Order #XXXX".

2. Receive Return Authorization (RA) number and return instructions.

3. Ship the item back with the RA number. Return shipping costs apply unless defective or error on our part.

4. After inspection, refunds will be processed within 5-7 business days.

Exchanges

For exchanges, follow the return process and specify in your email.

Refunds

Refunds will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to our error.

Late or Missing Refunds

If you haven’t received your refund, check with your bank or contact customersupport@auraveia.com.

Additional Notes

• International returns require customer-paid return shipping unless defective or our error.
• Promotional returns may adjust refund amounts.
• We reserve the right to refuse returns not meeting policy criteria.