customersupport@auraveia.com
YOUR SATISFACTION IS OUR PRIORITY
Love it or return it - Enjoy free Exchanges and Returns within 7 days. Shop with confidence!
Upgrade your beverage experience with the Stainless Steel Insulated Travel Mug, designed to keep your drinks at the perfect temperature, no matter where you are. Crafted from premium food-grade 304 stainless steel, this travel mug is durable, hygienic, and easy to clean. Its unique design and excellent heat retention make it a must-have for both home and travel.
Key Features:
High-Quality Material: Made from top-grade 304 stainless steel, ensuring lasting durability and safety.
Innovative Design: Features a sleek, modern appearance with a distinctive coffee label.
Superior Heat Retention: Double-wall construction keeps your drinks hot or cold for extended periods.
Easy to Clean: Designed for hassle-free maintenance with soft washing supplies like sponges or gauze.
Versatile Use: Perfect for milk, coffee, scented tea, green tea, black tea, and other beverages.
Ideal for Any Occasion: Great for home, sports, office, camping, travel, and even as a car mug.
Generous Capacity: Holds up to 600ML, accommodating ample servings.
Complete Set: Includes a matching cup lid and straw for added convenience.
Experience the convenience and style of the Stainless Steel Insulated Travel Mug. Whether you're on the go or relaxing at home, this durable and elegant mug ensures your favorite beverages are always at the perfect temperature.
For a seamless shopping experience at Auraveia.com.
We ship within the UK and internationally to Europe, USA, Canada, and more. Contact customersupport@auraveia.com if your country is not listed at checkout.
Orders are processed within 1-3 business days (3-5 during peak periods).
Delivery times may vary due to customs or weather delays.
Calculated at checkout based on location and weight. Free standard shipping on orders over £100.
Tracking details will be emailed upon dispatch. Check spam or contact customersupport@auraveia.com if not received.
International buyers are responsible for customs duties and taxes.
Contact us for assistance if your order is delayed or lost.
Report damages within 48 hours with photos for a refund or replacement.
Ensure address accuracy. Contact us immediately for corrections.
Orders can be canceled within 12 hours of placement.
For a seamless shopping experience at Auraveia.com.
Return items within 21 days if they are:
The product must be unused, in original packaging, and with proof of purchase.
1. Contact us at customersupport@auraveia.com with "Return Request - Order #XXXX".
2. Receive Return Authorization (RA) number and return instructions.
3. Ship the item back with the RA number. Return shipping costs apply unless defective or error on our part.
4. After inspection, refunds will be processed within 5-7 business days.
For exchanges, follow the return process and specify in your email.
Refunds will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to our error.
If you haven’t received your refund, check with your bank or contact customersupport@auraveia.com.
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