Wooden Tree Design Trivet Set

Elegant Dining: Wooden Tree Design Trivet Set

Bring a touch of nature and elegance to your dining table with the Wooden Tree Design Trivet Set. Crafted from high-quality walnut wood, this set of heat-resistant insulation pads features a unique tree-shaped design, providing both practicality and aesthetic appeal for your dining experience.

• Premium Walnut Wood: Made from high-quality walnut wood, ensuring durability and a beautiful natural wood grain.

• Heat-Resistant Insulation: Effectively insulates against high temperatures, protecting your table surface from burns.

• Multi-Functional Use: Suitable for hot pots, bowls, teapots, and can also be used as coasters, making it versatile for various dining occasions.

• Unique Design: The tree-shaped design adds a touch of nature and elegance, creating a warm and inviting atmosphere in your home.

• Eco-Friendly Material: Crafted from natural walnut wood, free of harmful substances, promoting a sustainable and responsible lifestyle.

• Easy Maintenance: Smooth surface for easy cleaning with a damp cloth. Avoid prolonged soaking or dishwasher use to maintain durability.

• Perfect Size: The set includes pads measuring 101022.5 cm, providing ample space for your hot dishes.

• Thoughtful Gift: Ideal for housewarming, weddings, or any special occasion, offering a practical and decorative gift.

Enhance your dining experience with the Wooden Tree Design Trivet Set. Not only does it protect your table, but it also serves as a unique decoration, adding a warm and natural touch to any meal.

Shipping Policy

For a seamless shopping experience at Auraveia.com.

1. Shipping Destinations

We ship within the UK and internationally to Europe, USA, Canada, and more. Contact customersupport@auraveia.com if your country is not listed at checkout.

2. Processing Times

Orders are processed within 1-3 business days (3-5 during peak periods).

3. Shipping Methods & Delivery Times

• Standard: UK (3-5 days), International (7-15 days)
• Express: UK (1-2 days), International (3-7 days)

Delivery times may vary due to customs or weather delays.

4. Shipping Fees

Calculated at checkout based on location and weight. Free standard shipping on orders over £100.

5. Order Tracking

Tracking details will be emailed upon dispatch. Check spam or contact customersupport@auraveia.com if not received.

6. Customs, Duties & Taxes

International buyers are responsible for customs duties and taxes.

7. Lost or Delayed Shipments

Contact us for assistance if your order is delayed or lost.

8. Damaged Shipments

Report damages within 48 hours with photos for a refund or replacement.

9. Incorrect Shipping Address

Ensure address accuracy. Contact us immediately for corrections.

10. Cancellation Policy

Orders can be canceled within 12 hours of placement.

Return Policy

For a seamless shopping experience at Auraveia.com.

Eligibility for Returns

Return items within 21 days if they are:

• Damaged during transit
• Defective or malfunctioning
• Incorrect item received

The product must be unused, in original packaging, and with proof of purchase.

Non-Returnable Items

• Used or altered products
• Final sale or non-returnable items
• Gift cards and promotional items
• Returns after 21 days

How to Initiate a Return

1. Contact us at customersupport@auraveia.com with "Return Request - Order #XXXX".

2. Receive Return Authorization (RA) number and return instructions.

3. Ship the item back with the RA number. Return shipping costs apply unless defective or error on our part.

4. After inspection, refunds will be processed within 5-7 business days.

Exchanges

For exchanges, follow the return process and specify in your email.

Refunds

Refunds will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to our error.

Late or Missing Refunds

If you haven’t received your refund, check with your bank or contact customersupport@auraveia.com.

Additional Notes

• International returns require customer-paid return shipping unless defective or our error.
• Promotional returns may adjust refund amounts.
• We reserve the right to refuse returns not meeting policy criteria.